Privacy Policy

Privacy Policy for Mercedes KEYLESS-GO Repair

Introduction

Welcome to https://mercedes-keyless-go-repair.collision-talk.com! We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, or services linked to ours, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  • Using our applications or services as an authorized user
  • Visiting any of our websites associated with this Privacy Statement
  • Subscribing to receive newsletters, promotional emails, phone calls, or text messages (SMS) from us

Personal Data Collection

We collect various categories of personal data to provide and improve our services. These include:

  1. Account Information: Your username, email address, and any other unique identifier you set up to access our services.
  2. Payment Information: Details related to your payment methods, such as credit card numbers, billing addresses, and payment history.
  3. Financial Information: This may include bank account information, investment portfolios, or financial records required for transactions.
  4. Purchase Information: Data about products and services you buy from us, including quantities, dates, and purchase prices.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information to identify your device when using our mobile applications.
  6. Location Data: Geographic coordinates and location-based services data provided by your device when utilizing certain features on our apps.
  7. Feedback and Reviews: Comments, suggestions, or reviews you share with us regarding our products and services.
  8. Social Media Information: Data from social media platforms when you interact with our content or engage with us through these channels.
  9. Product Information: Details about the products you show interest in, view, or purchase on our website.

We collect this data through various means, including direct user input, automatic logging files, cookies, and third-party data providers.

Cookies

Cookies are small text files stored on your device to enhance your browsing experience. We use cookies for:

  • Strictly Necessary: Ensuring core functionalities of our website or apps.
  • Preferences: Remembering your preferences and settings.
  • Analytics: Tracking site usage, gathering aggregate data for improvements, and measuring the effectiveness of our online services.

Users have control over non-essential cookies through our Cookie Manager, where you can customize your cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, plus an additional period for legal compliance or record-keeping requirements. Once the retention period expires, we delete or anonymize the data, ensuring it is no longer identifiable to you or any other individual.

Security Measures

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data during transmission and storage.
  • Secure third-party processing partners who adhere to strict privacy and security standards.
  • Regular security assessments and updates to address emerging threats.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian concerned about data collection involving your child, please contact us using the details provided below.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data under certain circumstances.
  • Restriction: Limit the use of your data for specific purposes.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for direct marketing or other purposes.
  • Non-Discrimination: Be free from discriminatory practices based on certain personal characteristics.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Information’ section.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any modifications.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please reach out to us:

  • Email: [email protected]
  • Postal Mail: [Address] (Please note that this is a physical address for correspondence)

We hope this Privacy Policy has clarified our practices regarding your personal data. By using our services, you consent to the collection and use of information as described in this policy.